• Technical contact point for subcontractors on issues related to product quality. This includes participating in direct supplier communications, on-site/remote audits, review and management of supplier metrics, quality issue resolution and any other items that directly relate to product quality.
• Working seamlessly across applicable departments to ensure full visibility of processes and potential critical issues and driving effective solutions, triggering the escalation process if needed.
• Understanding and clearly defining problems, collecting fundamental data, establishing facts, recommending actions and driving for resolution at the source.
• Facilitating/Executing root cause analysis as required.
• Monitoring and reacting to fundamental quality data created from implemented manufacturing quality plans at the subcontractors.
• Creating and presenting necessary reports to manage supplier KPIs and other quality initiatives.
• Utilizing quality tools and techniques such as PPAP, PFMEA, Control Plans, DMAIC, Six Sigma, pareto analysis, Ishikawa diagrams, Cpk, SPC, and 8D/SCAR/CAPA for continuously improving the supplier's manufacturing processes.
• Assisting workers engaged in receiving, measuring, and testing product and tabulating data concerning materials, product or process quality and reliability.
• Conducting Supplier Audits/Vendor Assessments and managing findings/observations to closure.
• Training/Supporting suppliers in company PPAP requirements.
• Driving supplier PPAP submissions associated with NPI, ECO and supplier transfers (PPAP Quality Plan, Define requirements, Review, and Approve).
• Leading cross-functional Trend Management efforts to address top supplier induced issues through on-going continuous improvement activities such as: Kaizen, Six-Sigma, Lean, etc.
• Actively participating in MRB disposition for applicable suppliers and leading RMA efforts with that supplier.
• Reviewing and approving applicable ECO's/Deviations.
• Actively contributing to effective communication to customers as required.
• Managing and reporting relevant KPI's.
• Working in accordance with the IMS (Integrated Management System) ISO 9001, ISO 14001, ISO 27001 and ISO 45001.
• Carrying out any other specific work activities assigned by his/her manager

Driving the successful achievement of all relevant KPIs:

• Supplier Rolled Thru-put Yield (RTY)
• Supplier PPM Performance
• SCAR TAT
• Complete and Timely PPAP Submission/Review
• All planned and agreed supplier audits are performed on time and all Findings/Observations are managed to closure per schedule