Network and Support Engineer

Job Description

Manage corporate network and hosted data center in accordance with the global standards
Monitor network/connectivity and perform relevant activities along with global teams to provide desired level of availability and efficiency
Perform maintenance, patches, upgrades on servers, databases and other equipment in accordance with the global standards
Manage/solve customer support requests through incident tickets, phone calls, and email
Create the network diagrams of the building(s) and maintain them
Work to solve problems through collaboration wit global team members
Manage IT assets and keep them complaint according to global corporate standarts (network/end-user, end-point devices)
Document resolutions and keep CR s, Incident, Request records updated

Minimum of 2 years' experience administering/supporting networking technologies
Experienced in MS, Linux and SQL server installation, monitoring and management
Experienced in IT asset deployment and end-user support
Knowledge of Firewalls, Accelerators, Load Balancers, Routing and Switching at an advanced level
Experienced with data and voice technologies/protocols such as TCP/IP, UDP, DSL, VPN, Ethernet, T1, T3, MPLS, DNS, DHCP, Fiber/Copper Cabling
Experience with EIGRP/OSPF/BGP, MPLS/VPLS, SD-WAN, QoS and Traffic Shaping is a plus